Humanizing Data and Success Metrics
Co-presenters
Presented how the NYC Mayor’s Office for Economic Opportunity is making its equity data transparent, easy to understand and actionable on EquityNYC.
Digital Gov User Experience Summit
June 2021
Code For America
June 2018
Service Design In Action
Workshop Facilitator
Lead three-hour hands-on workshop at Code For American 2018 Summit on Civic Service Design Tools + Tactics. The workshop was an introduction to service design and taught participants practical ways to include design methods in their work.
How to Standardize and Open Social Services Data in your City
Presenter
Presented how NYC Opportunity is able to make social services more accessible through our award winning digital products—by using simple technology, clear language, mobile-focused design, and usability testing to put vital resources into the hands of more people.
Read more how NYC Opportunity is building digital products in government.
Civic Hall
March 2018
The Missing Product Manager: Building Digital Products in NYC Government
Panelist
Participated on panel exploring the role of product management in building sustainable, impactful digital products within government.
School of Data - BetaNYC
March 2017
Human-Centered APIs
Presenter
Presented how NYC Opportunity developed a content API, hosted on NYC Open Data, as a central content source to power our digital products and for other civic organizations to leverage in their digital tools.
